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Publication Date:
January 6, 2006
Author: G. Kay Jacks,
General Manager, FSA Application, School Eligibility and Delivery Services
Summary: Birthday
of Martin Luther King, Jr. Federal Holiday Processing and Customer Service
Hours
Posted on 01-06-2006
Our Federal offices
as well as some of our Title IV processors and call centers will be closed
on Monday, January 16, 2006 to observe the Birthday of Martin Luther King,
Jr. Federal Holiday.
The Common Origination
and Disbursement (COD) System will accept and process data from schools
and send back responses/acknowledgments on Monday, January 16, 2006, but
schools will not be able to receive any Federal funds on that day.
The Central Processing
System (CPS) will accept data on Monday, January 16, 2006 but will not
process new Institutional Student Information Records (ISIRs) until Tuesday,
January 17, 2006.
All Federal Student
Aid Web sites will remain operational over the holidays.
| Federal
Student Aid Customer Service or Processing Center |
Telephone
Number |
Status
on Birthday of Martin Luther King, Jr. Federal Holiday - Monday, January
16, 2006 |
| Campus-Based
Call Center |
(877)
801-7168 |
Closed |
Common Origination & Disbursement (COD)
School Relations Center |
DL -- (800) 848-0978
Pell -- (800) 4PGRANT
Applicant Services -- (800) 557-7394 |
Open
Open
Open |
| Central
Processing System (CPS)/ SAIG Technical Support |
(800)
330-5947 |
Closed |
Common
Services for Borrowers
Debt Collection Service Info. Center
Direct Loan Consolidation
Direct Loan Servicing Center -- Students
-- School Services
Conditional Disability Discharge Unit |
(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658
888) 869-4169 |
Open
Open
Open
Open
Open |
| Research
and Customer Care Center for Schools |
(800)
433-7327 |
Closed |
| eZ-Audit |
(877)
263-0780 |
Closed |
| Federal
Student Aid Information Center |
(800)
4FED-AID |
Open |
| Grant
Administration & Payment system (GAPS) Hotline |
(888)
336-8930 |
Closed |
| NSLDS
Customer Service |
(800)
999-8219 |
Closed |
| Ombudsman
|
(877)
557-2575 |
Open |
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