Publication Date: January 14, 2005
Author: General Manager, FSA Application, School Eligibility and Delivery Services
Summary: Martin Luther King, Jr. Federal Holiday and Presidential Inauguration Processing and Customer Service Hours
Posted on 01-14-2005
Our
Federal offices will be closed on Monday, January 17, 2005 to observe the Martin
Luther King, Jr. Federal Holiday. Additionally, the Federal offices located
in Washington, DC will be closed on Thursday, January 20, 2005 for the Presidential
Inauguration activities. Some of the call centers and Title IV processors will
also be closed on these days. See the schedule below for the various centers'
operation status.
The COD System will accept
and process data from schools and send back responses/acknowledgements on January
17, 2005. However, requests for changes in funding levels and for funds will
not be processed until Tuesday, January 18, 2005. Note that this also
applies to requests for changes in funding levels and for funds received after
10:00 AM (ET) on January 14, 2005.
The COD System will accept
and process data from schools and send back responses/acknowledgements on January
20, 2005. However, requests for changes in funding levels and for funds will
not be processed until Friday, January 21, 2005. Note that this also applies
to requests for changes in funding levels and for funds received after 10:00
AM (ET) on January 19, 2005.
The CPS system will be
accepting data on Monday, January 17, 2005, but will not compute new ISIRs until
Tuesday, January 18, 2005.
All FSA Websites will remain
operational over the holidays.
| |
|
Martin
Luther King, Jr. Holiday - Monday, January 17, 2005 |
Presidential
Inauguration - Thursday, January 20, 2005 |
| Campus-Based
Call Center |
(877)
801-7168 |
Closed |
Open |
Common Origination & Disbursement (COD)
School Relations Center |
DL -- (800) 848-0978
Pell - (800) 4PGRANT
Applicant Services (800) 557-7394 |
Open |
Open |
| Central
Processing System (CPS)/ SAIG Technical Support |
(800)
330-5947 |
Closed |
Open |
Common
Services for Borrowers Debt Collection Service Info. Center Direct Loan
Consolidation Direct Loan Servicing Center -Students
-- School Services |
(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658 |
Open
Open
Open
Open |
Open
Open
Open
Open
|
| Conditional
Disability Discharge Unit |
(888)
869-4169 |
Open |
Open |
| Customer
Service Call Center for Schools |
(800)
433-7327 |
Closed |
Closed |
| E-Z Audit |
(877)
263-0780 |
Closed |
Closed |
| Federal
Student Aid Information Center |
(800)
4FED-AID |
Open |
Open |
| Grant
Administration & Payment system (GAPS) Hotline |
(888)
336-8930 |
Closed |
Closed |
| NSLDS
Customer Service |
(800)
999-8219 |
Closed |
Open |
| Ombudsman
|
(877)
557-2575 |
Open |
Open |
