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Publication Date: May 19, 2006
Author: G. Kay Jacks, General Manager, FSA Application, School Eligibility and Delivery Services
Summary: Memorial Day Federal Holiday Processing and Customer Service Hours
Posted on 05-19-2006
Our Federal offices as well as our Title IV processors and call centers
will be closed on Monday, May 29, 2006 to observe the Memorial Day Federal
holiday.
The Common Origination and Disbursement (COD) System will accept and
process data from schools and send back responses/acknowledgments on Monday,
May 29, 2006, but schools will not be able to receive any Federal funds
on that day. Requests for changes in funding levels and for funds will
not be processed until Tuesday, May 30, 2006.
The Central Processing System (CPS) will accept data on Monday, May 29,
2006 but will not process new Institutional Student Information Records
(ISIRs) until Tuesday, May 30, 2006.
All Federal Student Aid Web sites will remain operational on the holiday.
| Federal
Student Aid Customer Service or Processing Center |
Telephone
Number |
Status on Memorial
Day Federal Holiday - Monday, May 29, 2006
|
| Campus-Based
Call Center |
(877)
801-7168 |
Closed |
| COD
School Relations Center |
DL -- (800) 848-0978
Pell -- (800) 4PGRANT
Applicant Services -- (800) 557-7394 |
Closed
Closed
Closed |
| CPS/
SAIG Technical Support |
(800)
330-5947 |
Closed |
Common
Services for Borrowers
Debt Collection Service Info. Center
Direct Loan Consolidation
Direct Loan Servicing Center -- Students
-- School Services
Conditional Disability Discharge Unit |
(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658
888) 869-4169 |
Closed
Closed
Closed
Closed
Closed |
| Research
and Customer Care Center for Schools |
(800)
433-7327 |
Closed |
| eZ-Audit |
(877)
263-0780 |
Closed |
| Federal
Student Aid Information Center |
(800)
4FED-AID |
Closed |
| Grant
Administration & Payment System (GAPS) Hotline |
(888)
336-8930 |
Closed |
| NSLDS
Customer Service |
(800)
999-8219 |
Closed |
| Ombudsman
|
(877)
557-2575 |
Closed |
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