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Publication Date:
November 4, 2005
Author: G. Kay Jacks,
General Manager, Federal Student Aid Application, School Eligibility and
Delivery Services
Summary: Veterans
Day Federal Holiday Processing and Customer Service Hours
Posted on 11-04-2005
Our Federal offices
as well as some of our Title IV processors and call centers will be closed
on Friday, November 11, 2005 to observe the Veterans Day Federal Holiday.
The Common Origination
and Disbursement (COD) System will accept and process data from schools
and send back responses/acknowledgments on Friday, November 11, 2005,
but schools will not be able to receive any Federal funds on that day.
The Central Processing
System (CPS) will accept data on Friday, November 11, 2005 but will not
process new Institutional Student Information Records (ISIRs) until Monday,
November 14, 2005.
All Federal Student
Aid Web sites will remain operational over the holidays.
| Federal
Student Aid Customer Service or Processing Center |
Telephone
Number |
Status on Veterans
Day - Friday, November 11, 2005
|
| Campus-Based
Call Center |
(877)
801-7168 |
Closed |
Common Origination & Disbursement (COD)
School Relations Center |
DL -- (800) 848-0978
Pell -- (800) 4PGRANT
Applicant Services -- (800) 557-7394 |
Open
Open
Open |
| Central
Processing System (CPS)/ SAIG Technical Support |
(800)
330-5947 |
Open |
Common
Services for Borrowers
Debt Collection Service Info. Center
Direct Loan Consolidation
Direct Loan Servicing Center -- Students
-- School Services
Conditional Disability Discharge Unit |
(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658
888) 869-4169 |
Open
Open
Open
Open
Open |
| Customer
Service Call Center for Schools |
(800)
433-7327 |
Closed |
| eZ-Audit |
(877)
263-0780 |
Closed |
| Federal
Student Aid Information Center |
(800)
4FED-AID |
Closed |
| Grant
Administration & Payment system (GAPS) Hotline |
(888)
336-8930 |
Closed |
| NSLDS
Customer Service |
(800)
999-8219 |
Closed |
| Ombudsman
|
(877)
557-2575 |
Closed |
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